Shipping policy
A. Shipping costs and information:
By default, the goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be carried out by DHL or UPS. Shipping to a packing station or post office box is not possible.
Standard shipping to all countries listed below is free!
Delivery times:
Germany: 2 - 4 days
Europe: 2 - 5 days
Outside Europe: 2 - 10 days
Express outside Europe (+40€): 1 - 4 days
Information on the calculation of the delivery date:
The delivery period for payment in advance begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends at the end of the last day of the period. If the last day of the period happens to be a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
II. Shipping outside Germany
We deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR, Israel, Japan, South Korea, Bahrain, India, Mauritius, Malaysia, Norway, New Zealand, Singapore, United States, Egypt, American Overseas Islands, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Chile, China, Cook Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Fiji, French Guiana, French Polynesia, Georgia, Grenada, Greenland, Guadeloupe, Guatemala, Guyana, Honduras, Indonesia, Jamaica, Cayman Islands, Caribbean Netherlands, Qatar, Kiribati, Cocos Islands, Colombia, Kuwait, Lebanon, Maldives, Martinique, Mexico, Montserrat, Nauru, New Caledonia, Nicaragua, Niue, Norfolk Island, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Solomon Islands, Samoa, Saudi Arabia, Sint Maarten, Macau Special Administrative Region, St. Barthélemy, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, St. Vincent and the Grenadines. Vincent and the Grenadines, South Africa, South Georgia and the South Sandwich Islands, Suriname, Taiwan, Thailand, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Tuvalu, Uruguay, Vanuatu, Venezuela, Vietnam, Cyprus, Åland Islands, Albania, Andorra, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Monaco, Montenegro, North Macedonia, Republic of Moldova, San Marino, Serbia, Vatican City
We are currently not allowed to ship to Russia due to sanctions.
For deliveries to countries outside the European Union, further costs may incur in individual cases for which we are not responsible and which have to be covered by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find further information at: https://taxation-customs.ec.europa.eu/index_en and concerning taxes: http://auskunft.ezt-online.de/ezto/Welcome.do and for Switzerland: http://xtares.admin.ch/tares/login/loginFormFiller.do